Privacy policy
This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, or contact us.
We also collect information automatically through cookies and similar technologies.
Information may also be received from trusted third-party service providers.
Types of Personal Information Collected
- Contact details such as name, email address, phone number, and address.
- Order and payment-related information.
- Account credentials and customer service communications.
- Technical data such as IP address, browser type, device information, and usage data.
How We Use Personal Information
- To process and fulfill orders.
- To provide customer support and communicate with you.
- To improve our website, services, and marketing efforts.
- To prevent fraud and maintain platform security.
- To comply with legal and regulatory obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance the user experience, remember preferences, and analyze website performance.
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functions.
Information Sharing and Disclosure
We may share personal information with service providers and partners who assist us with payment processing, order fulfillment, shipping, analytics, marketing, and customer support.
We may also disclose information when required by law or when necessary to protect our legal rights.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. We encourage you to review their privacy policies before submitting personal information.
Children's Privacy
Our services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from minors.
Data Security and Retention
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.
Information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.
To exercise your privacy rights, please contact us using the information below.
International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence when necessary to provide our services. Where required, appropriate safeguards are used to protect your information.
Contact Information
Store name: Viborastorm
Company name: VNMESE LLC
Company number: L22000049987
Company Address: 4801 South Military Trail, Greenacres, Florida 33463, United States
Email: info@viborastorm.com
Phone number: +1 857 4918529
We aim to respond to your inquiries within 24 hours.
Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed